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What You Agree To When You Use rajabambu

These terms set out how your account works, what we expect from you, and what you can expect from us — covering everything from how deposits via DANA, OVO, and GoPay are processed to how we handle your account data.

Account terms apply at registrationDANA, OVO, GoPay wallet rules includedEligibility subject to local lawData handling explained in fullContact us to request changes
rajabambu What You Agree To When You Use rajabambu
REACH OUR TEAM

Contact Us About Any Policy Question

If you have questions about your account terms, a specific transaction via OVO or GoPay, or want to request a copy of your data, our support team is the right place to start. Reach us through any of the channels below and we will respond with a specific answer — not a template reply.

Live Chat Open the chat window from any page in your account. Our team handles policy questions, account disputes, and wallet transaction queries directly in the chat thread.
Email Support Send detailed policy or data requests to our support email. We aim to respond with a clear, account-specific answer rather than a generic policy excerpt.
Account Help Centre Find policy articles, transaction FAQs, and account management steps inside your logged-in Help Centre — accessible from the account menu on mobile or desktop.
HOW WE PROTECT YOU

Data Handling, Security and Account Control

Your account data stays within the rajabambu system and is not sold or shared with unrelated third parties. We use encrypted connections for every login, transaction, and account change — including when you top up via DANA or withdraw to your OVO wallet. Cookies help us keep your session active across devices so you do not have to log in again every time you switch from mobile to desktop. You can request a full export of your account data or ask us to delete your account through our support channels.

Encrypted Transactions

Every deposit and withdrawal — whether through DANA, OVO, or GoPay — travels over an encrypted connection. We do not store your wallet PIN or authentication credentials at any point.

Cookie Management

We use session cookies to maintain your login state across devices. You can review and adjust cookie preferences through your browser settings at any time without affecting your account.

Data Retention Policy

Account and transaction records are retained as required for operational and compliance purposes. Once your account is closed, personal data is handled according to our standard retention schedule.

Account Closure Request

You can ask us to close your account at any time by contacting support via live chat or email. We will confirm the closure and explain any pending balance process before finalising.

Common Questions About Our Legal Terms

These are the questions we hear most from people reading our policy pages — answered plainly, without legal jargon. If your question is not here, contact support and we will give you a direct answer.

Eligibility depends on your age and the laws of your region. Access is available only where local law permits. You confirm your eligibility when you complete registration.

No. We never store your e-wallet credentials or PIN. You initiate payments directly from your own wallet app; we only log the transaction outcome against your account.

Contact our support team via live chat or email with your account details. We will process the request and send you a data export through your registered contact on file.

We notify you through your registered contact or via an in-account message. Continuing to use the platform after a change is treated as acceptance of the updated terms.

Yes. Contact support before the change takes effect and we will close your account. Any remaining balance will be returned to your registered DANA, OVO, or GoPay wallet.

Session cookies keep you logged in as you move between mobile and desktop. You can adjust cookie settings in your browser, but some features may not work without them.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.